Refund Policy

Effective Date: August 2026

1. General Refund Terms

Wood Frog Social offers digital educational courses and subscription memberships. Due to the instant access nature of digital products, refunds are provided under limited conditions.

2. 14-Day Refund Eligibility

Users may request a full refund within 14 days of initial subscription purchase if they have not accessed or viewed a substantial amount of premium course content.

3. Non-Refundable Cases

Refunds will not be granted if:

- More than 14 days have passed since purchase

- The user has watched most premium course content

- The subscription was manually renewed

- Violation of Terms of Service occurs

4. Refund Processing

Approved refunds will be processed within 7–14 business days via the original payment method through Creem.

5. How to Request a Refund

To apply for a refund, contact official support with your registered email and order information.

6. Policy Changes

This refund policy may be updated to comply with platform and legal requirements.